Handling personal dataClear.bio processes your personal data carefully and in accordance with the law. We would like to provide the following information about this. The person responsible for the processing of personal data is Clear Health B.V., established in Amsterdam and registered in the trade register with number 75846136 in Amsterdam. Clear Health B.V. is a subsidiary of Clear B.V. (registered in the trade register with number 75846136, located in Abcoude). Clear Health B.V. uses the trade name “Clear.bio”. Last update: 14 November 2022
Purpose and legal basis for our processingClear.bio processes personal data in the context of its services to enable participation in a Clear.bio treatment, as well as for communication and invoicing. In addition, Clear.bio processes personal data in the context of its business operations, including recruiting and selecting personnel, processing administration, managing ICT systems, compliance with legal obligations, archiving and handling requests, complaints and disputes. It also processes personal data for marketing and communication purposes, including managing this website and sending email newsletters. Legal bases for the processing are entering into and executing agreements that Clear.bio concludes with you and complying with legal obligations. Clear.bio asks for your explicit written permission for the processing of personal data with regard to health (such as medical history, blood values
What personal data and origin we collect and process
If you sign up for the newsletterClear.bio processes your first name and email address to send the newsletter. Clear.bio obtains your personal data because you disclose it to it yourself. We keep your data until you unsubscribe from the newsletter and can use this data for a personal follow-up by email. We never share your data with third parties.
When you sign up for the waiting listClear.bio processes your first name and contact details so that we can email or call you. We also store medical data and health insurance data that you enter yourself in the waiting list form. Clear.bio obtains your personal data because you disclose it to it yourself. We never share your data with third parties.
If you become a participantClear.bio processes your name and address and contact details so that we can register you for the application, send you associated information and send you the start kit. When registering via insurance, we also process citizen service number (‘BSN’) and insurance policy number. In some cases, we will contact your primary care provider (GP/internist) to discuss your health insofar as it relates to your possible participation in a Clear.bio treatment. When registering for a treatment, we will also automatically register you for the newsletter. We keep your data until you unsubscribe from the newsletter and can use this data for a personal follow-up by email. By participating, you provide personal and health data in our application: date of birth, gender, surname, duration of diabetes, weight, height. We use this data to provide you with our services, such as personalized nutritional information based on analysis of the data you provide. During participation, we process your blood sugar data. Only employees within the dietician and support team have access to this data. This data is generated by the Sensor (separate terms apply when using the FreeStyle LibreLink app) and is automatically forwarded to Clear.bio via a third party (Vital). With this data processor, as with any partner, we have a signed processing agreement. Your logged meals, activities (including exercise), drinks, supplements are logged by you in the Clear.bio application and are also visible to employees within the dietician and support team. We use this data to provide you with our services, such as personalized nutritional information based on analysis of the data you provide. Communication between the user and Clear.bio mainly takes place via chat. We use Intercom technology. The technology uses AES-256 encryption. Only employees within the dietician and support team have access to this data. After completion of a treatment, we store your data digitally for another 20 years in accordance with the legal retention period for medical records. We do not store other data for longer than is necessary to comply with legal requirements. We periodically assess whether there is a valid reason for storing data. If this is missing, our retention obligation ends and we destroy the data. We will keep your contact details for the purpose of informing you about any developments within Clear.bio outside the newsletters. If you do not appreciate this, you can unsubscribe via your contact person within Clear.bio or by sending an email to firstname.lastname@example.org.
No third parties for healthcare dataWe do not share your personal information and will never share it with third parties. Your personal data, including glucose sensor data, nutritional and physical activity data, and any relevant medical information you have chosen to share with us, always remains within Clear.bio and is stored encrypted on Amazon Web Services (AWS). Technical data and data about your visit to our website and the use of our app may be shared with our analytics partners to help analyze and improve the use of our services, as described above.
Links to other websitesOur website contains links to other websites. On websites over which we have no control, we cannot be held responsible for the protection and privacy of any information you provide while visiting those sites.
DisclaimerThe conditions of this disclaimer apply to the website www.clear.bio, whose domain name is held by the company Clear Health B.V. with limited liability under Dutch law, registered with the Chamber of Commerce under number 75846136. Clear Health B.V. trades under the name Clear.bio.
The following terms and conditions apply to this website (www.clear.bio). By viewing this site and using the information provided on it, you agree to these terms and conditions: